Privacy Policy 1. Introduction Paper Planes Consulting ("we," "our," or "us") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services or visit our website https://paperplanesconsulting.com. 2. Information We Collect We may collect the following types of personal information:
Other information relevant to visa and immigration services
3. How We Use Your Information We use the collected information to:
Provide and manage our consulting services
Process visa and immigration applications
Communicate with you regarding your case
Comply with legal and regulatory requirements
Improve our services
4. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel who require it to perform their job functions. 5. Data RetentionWe retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. 6. Your Rights You have the right to:
Access the personal information we hold about you
Request correction of any inaccuracies
Withdraw consent for data processing (subject to legal or contractual obligations)
Request deletion of your personal information
To exercise these rights, please contact us at [Insert Contact Email]. 7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Terms and Conditions 1. Services Paper Planes Consulting offers immigration and visa consulting services for countries including Australia, Canada, the USA and many more. Our services are provided in stages, with fees charged accordingly. 2. Fees and Payments
Fees are charged in stages corresponding to the progress of your application.
All fees are non-refundable, as they cover the services rendered at each stage.
Payments must be made as per the agreed schedule to avoid delays in service delivery.
3. Cancellation Policy
Clients may cancel our services by providing written notice within 7 days of signing up.
Cancellations after this period may not be eligible for any refund, given the staged nature of our services.
4. Client Responsibilities Clients are responsible for:
Providing accurate and complete information required for visa applications
Notifying us promptly of any changes in circumstances that may affect their application
Complying with all legal requirements of the destination country
5. Limitation of Liability While we strive to provide accurate and timely services, we are not liable for:
Decisions made by immigration authorities and associated bodies
Delays caused by third parties or unforeseen circumstances
Any indirect or consequential losses arising from our services
6. Confidentiality We maintain strict confidentiality of all client information and do not disclose personal data to third parties without consent, except as required by law. 7. Governing Law These terms are governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra. 8. Contact Information For any questions or concerns regarding these terms, please contact us at [email protected] 9. Specific Terms For any specific immigration services we provide, we will engage in specific terms and conditions for each application.